IT System Support Specialist

2 weeks ago


Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱350,000
Job Description

We are seeking a highly skilled IT system support specialist to join our team. In this role, you will be responsible for interacting directly with clients and different groups to understand system issues and requirements.

You will monitor and track the resolution and next steps/actions needed on issues raised by clients. Conduct quality assurance testing to ensure systems meet performance standards. Provide user training as required and document processes and create user manuals and related documentation for customers and other support personnel.

Required Skills and Qualifications
  • A degree in Computer Science or any IT-related course.
  • At least 2-3 years of experience in IT system support.
  • Problem solving, decision making, and analytical skills.
  • Ability to configure, monitor, and manage ERP systems such as Order Management System.
  • Basic knowledge in MySQL or basic SQL scripting.
  • Excellent communication and interpersonal skills.
Benefits

This is an excellent opportunity for a motivated and experienced IT professional to work with a leading provider of IT solutions and services. We offer a dynamic work environment and opportunities for career growth and development.

About Us

We are a leading provider of IT solutions and services committed to delivering high-quality solutions that meet our clients' needs and exceed their expectations.



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