
Operations Leadership Position
23 hours ago
Job Title: Senior Operations Manager
Operations Excellence Leader OpportunityLeading a remote operations team, an experienced leader is needed to manage scale and growth. Strategic guidance, performance management, and professional development are required for team members.
Responsibilities- Directly manage 4-8 operations specialists covering business operations, accounting, HR, administrative support, sales/marketing support, and business technology.
- Provide strategic direction and oversee the development of team members with diverse skill sets.
- Establish a collaborative work culture and recruit/onboard new team members as the company expands.
- Oversee bookkeeping and accounting operations including accounts receivable management, billing cycles, payment processing, and financial reporting.
- Ensure regulatory compliance and maintain relationships with CPAs and external financial advisors.
- Monitor and optimize cash flow, budgeting processes, and annual planning processes.
- Design scalable back-office processes that enable professional services and sales teams to focus on client delivery and business development.
- Collaborate with business operation technologists to enhance system integrations, automation, and data management.
- Drive data-informed decision making through KPI development, reporting systems, and operational analytics.
- Lead recruiting and hiring processes across departments to support company growth.
- Manage relationships with external consultants and service providers, coordinating projects outside direct expertise.
- Evaluate and onboard new service providers as business needs evolve.
Requirements:
- 5+ years of operations management experience, preferably managing remote or distributed teams.
- Strong finance background with hands-on experience in financial operations and compliance.
- Experience managing HR functions including recruiting, payroll, and compliance and managing external consultants and vendors.
Key Competencies:
- Systematic approach to building scalable operational processes.
- Strong analytical thinking with ability to see big picture while maintaining attention to details.
- Excellent at creating structure and order from multi-faceted operational challenges.
- Results-oriented with focus on measurable outcomes and continuous improvement.
Technical Requirements:
- Proficiency with accounting software (QuickBooks Online), ERP systems, and CRM/marketing platforms and technologies.
- Experience with project management tools.
- Understanding of HR compliance, payroll systems, and employee lifecycle management.
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