Contract Engagement Lead Specialist
5 days ago
About Us:
Tbwa Chiat/Day Inc has established itself as a premier company in the field of sales performance solutions for Life Sciences companies.
We offer collaborative advisory services and innovative solutions to help clients achieve their goals. Our team of professionals partners with clients to design and develop customized programs that meet their needs.
Job Responsibilities:
Lead Client Engagements
- Partners with sales teams early in the sales process for each engagement
- Lets resources through the life of the engagement to program closeout
Foster Strong Client Relationships
- Partners with clients to confirm and achieve desired service levels and expectations
- Monitors client satisfaction and builds rapport to establish trusting relationships
Oversee Resource Management
- Coordinates and manages client-specific onboarding
- Coaches and manages performance, ensuring quality and monitoring satisfaction throughout the engagement
Deliver Quality Results
- Create project plans, schedules, distributes, and manages work
- Monitors risk and creates mitigation strategies, seeking continuous improvement opportunities
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