Client Engagement Specialist

3 days ago


Davao City, Davao, Philippines C & E Publishing, Inc Full time
About the Role

C & E Publishing, Inc is seeking a skilled and resourceful Client Engagement Specialist to join our team in Davao. In this full-time position, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Developing and implementing client engagement strategies to drive retention and growth
  • Building and maintaining strong relationships with clients through regular communication and support
  • Providing exceptional customer service and support to ensure client satisfaction and loyalty
  • Identifying and addressing client pain points and concerns through proactive issue resolution
  • Staying up-to-date with industry trends and best practices to provide clients with cutting-edge solutions

Requirements:

  • Minimum of 2 years of experience in a sales or business development role, preferably in the publishing or solutions software industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
  • Strong problem-solving and analytical skills to understand client needs and propose effective solutions
  • Bachelor's degree or equivalent in Business, Marketing, or a related field


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