Client Engagement Specialist
3 days ago
C & E Publishing, Inc is seeking a skilled and resourceful Client Engagement Specialist to join our team in Davao. In this full-time position, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Developing and implementing client engagement strategies to drive retention and growth
- Building and maintaining strong relationships with clients through regular communication and support
- Providing exceptional customer service and support to ensure client satisfaction and loyalty
- Identifying and addressing client pain points and concerns through proactive issue resolution
- Staying up-to-date with industry trends and best practices to provide clients with cutting-edge solutions
Requirements:
- Minimum of 2 years of experience in a sales or business development role, preferably in the publishing or solutions software industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
- Strong problem-solving and analytical skills to understand client needs and propose effective solutions
- Bachelor's degree or equivalent in Business, Marketing, or a related field
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