Virtual Assistant Team Lead

12 hours ago

Province of Palawan, Mimaropa, Philippines beBeeJob Full time ₱468,000 - ₱504,000
Client Success Manager

Are you passionate about building strong client relationships and leading high-performing teams? We're looking for a Client Success Manager to join our team

This role involves leading direct video interactions with international clients, coaching and developing a high-performing team of virtual assistants, shaping the future of our proprietary software through hands-on testing, building lasting partnerships with clients across global markets, and creating pathways for assistant growth and development.

The Impact You'll Make:
  • Lead engaging video calls with international clients.
  • Guide new clients and assistants through smooth onboarding experiences.
  • Handle support matters with a solutions-first approach.
  • Turn client feedback into actionable improvements.
  • Build strong, lasting client relationships through proactive communication.

Skills & Qualifications:

  • 1-2 years of leadership experience in BPO/customer service environment
  • 1-2 years of client-facing account management experience
  • Proven track record in team development and coaching
  • Strong English communication skills (written and verbal)
  • Experience in performance management and metrics tracking
  • Background in virtual team management (preferred)

What to Expect:

  • Work-from-home setup: Fully remote position with required home office setup
  • Salary range: Competitive
  • Full training and onboarding support
  • Opportunities for career growth and development

Application Process:

  1. Complete pre-qualifying questions
  2. Interview with Recruiting Team
  3. Final interview with Operations Team
  4. Receive job offer
  5. Begin training program

We're an innovative company that's changing the way businesses work. Join us and be part of something amazing

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