Business Operations Leader

Operations ManagerThis is a key leadership role responsible for overseeing the delivery of exceptional customer service.Implement and administer benefit programs to enhance employee well-being and retention.Communicate effectively with stakeholders regarding benefits, procedures, changes, and regulatory requirements.Monitor efficiency and compliance through...

Job Title:Achieving Operational Excellence ManagerAbout the Role:This key position requires a leader with strong problem-solving, decision-making, and analytical skills to manage team performance effectively. The ideal candidate will have at least 7 to 9 years of BPO experience and preferably be Greenbelt or Blackbelt certified.Main Responsibilities:Possess...

Job Description:We are seeking a Continuous Improvement Manager to support our Americas team. This is an excellent opportunity for a quality professional to drive improvement projects and activities across various verticals.Key Responsibilities:Drive Improvement projects/activities across the verticalRedesign process to suit the improvement planWork closely...

Job DescriptionAbout the RoleThis senior leadership position will play a key role in driving strategic initiatives to enhance operational efficiency and effectiveness. As Director of Operations Excellence, you will be responsible for leading cross-functional teams to implement process improvements and drive business outcomes.Key ResponsibilitiesDevelop and...

The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...

Job Title OverviewOperational Manager is responsible for leading a team of professionals to ensure excellent client service and financial performance.This role involves coaching, supervising, and mentoring direct reports to maximize their potential and achieve business objectives.The Operational Manager must have strong analytical skills to analyze and...

Strategic Leadership OpportunityIn a world where mediocrity is the norm, we strive for excellence in professional services. To achieve groundbreaking results, we're pushing boundaries and innovating solutions.We're dedicated to making our clients' businesses thrive. We're seeking a Senior Operations Manager who shares this passion and vision. The ideal...

Concentrix is disrupting the professional services market by achieving extraordinary results for our clients.We are obsessed with making our clients' businesses better. To make transformative changes, we bring together creative minds in business, cutting-edge technology solutions, and exceptional customer experience centers.We're looking for a Senior...

Job Title: Maintenance Operations SpecialistJob Description:The Maintenance Operations Specialist plays a pivotal role in ensuring the optimal performance and condition of various facility systems, encompassing electrical, mechanical, plumbing, and HVAC components.This position involves conducting regular site inspections to identify potential issues,...

The Operations Senior Manager oversees large-scale call center operations, driving profitability and managing complex client programs. The Senior Operations Manager is key to client acquisition, satisfaction, and retention, acting as the primary interface between the organization and its vital clients, integrating strategic and hands-on operational...