Careers in Medical Record Retrieval

3 days ago


Calamba, Calabarzon, Philippines beBeeSpecialist Full time ₱250,000 - ₱325,000
Healthcare Records Retrieval Specialist

A pivotal role as the first step in the medical records retrieval process, ensuring accuracy, completeness and downstream success.

The Legal Intake Specialist plays a crucial part in retrieving healthcare medical records for law firm clients.

  • Key Responsibilities:
  • Provider Research & Identification: Identify all relevant healthcare providers involved in a client's treatment, research and locate billing providers using tools and direct provider outreach.
  • Request Creation & Quality Control: Review incoming ROIs, correct incomplete or inaccurate submissions, prepare accurate base forms and conduct quality assurance checks on each ROI packet.
  • Request Assignment: Assign requests to the appropriate records team members based on workload balance and utilization metrics.
  • Handling Special Cases: Identify and escalate special provider requirements to the assigned Client Success Manager and resolve missing, unclear or conflicting information by liaising with the law firm's case manager.
  • Requirements:
  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy is essential, as small mistakes can cause delays of several months.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills with a proactive problem-solving mindset.

Job Function: Legal

Industry: Healthcare and Technology

Employment Type: Full-time

Seniority Level: Not Applicable



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