Customer Support Associate

9 hours ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

Gratitude Philippines seeks a highly motivated Customer Support Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide high-quality customer service and support to clients via various communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to resolve customer complaints and issues.

Requirements
  • At least 1 year of experience in a BPO environment, preferably in a customer support role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with CRM software.

Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Certifications
  • At least 6 months of experience in a travel campaign.
  • High school or equivalent diploma.


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