Senior Client Relations Specialist

3 days ago

Paranaque City, Calabarzon, Philippines beBeeDigitalMarketing Full time ₱33,000 - ₱47,000
Job Overview

We are seeking a seasoned Digital Marketing Professional to lead client relationships and ensure the success of digital marketing campaigns.

This role involves strategic thinking, project coordination, and relationship management to deliver measurable results and exceed client expectations.

  • Key Responsibilities:
  1. Client Management:
  • Serve as the primary point of contact for clients.
  • Understand clients' business objectives, challenges, and industry landscape.
  • Communicate campaign updates, insights, and recommendations.
  • Address client concerns promptly and maintain positive relationships.
Campaign Coordination:
  • Collaborate with internal teams to manage campaigns.
  • Set timelines, manage expectations, and ensure timely delivery within budget.
  • Align campaign execution with client needs.
Growth and Upselling:
  • Identify opportunities for service expansion.
  • Support contract renewals and propose enhancements.
  • Collaborate with sales for proposals.
Performance Reporting:
  • Prepare performance reports with actionable insights.
  • Review KPIs with clients and adjust strategies accordingly.
Trend Awareness and Strategy:
  • Stay updated on digital marketing trends and tools.
  • Bring innovative ideas to client strategies.
Requirements
  • Proven experience in Digital Marketing or a related field.
  • Familiarity with channels like SEO, SEM, social media, email, and content marketing.
  • Experience with analytics and marketing tools such as Google Ads, Google Analytics, and Facebook Ads Manager.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and multitasking ability.
  • Analytical and solution-oriented mindset.

We value our employees and support their professional growth through training, flexible work arrangements, performance reviews, and other benefits. We also contribute to community service initiatives by supporting educational programs for disadvantaged children.

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