Guest Relations Specialist

3 days ago

Paranaque City, Calabarzon, Philippines MOESTHETICS INC. Full time ₱400,000 - ₱600,000 per year

Job Title: Guest Relations Specialist

Location: El Grande BF Homes Paranaque City

Company: Moesthetics Clinic

About Us:

Moesthetics is a soon-to-open aesthetic clinic dedicated to delivering a modern, luxurious, and client-centered experience. As we gear up for our launch, we are assembling a skilled and professional team to create a remarkable first impression for our clients.

About the Role

We're inviting you to join us as a Guest Relations Specialist, where you will be a vital part of providing outstanding customer service at our clinic in Paranaque City, Metro Manila. This full-time role involves ensuring our guests enjoy a memorable and pleasant experience from check-in to check-out.

Your Responsibilities

  • Warmly greet and welcome clients with friendliness and professionalism
  • Respond quickly to client inquiries and resolve concerns with care and professionalism
  • Assist clients in booking appointments, check-in, and check-out procedures
  • Oversee scheduling and reservation of treatment rooms and appointments
  • Promote our clinic's services and skincare products to improve the client experience
  • Collaborate with the team to ensure smooth daily operations
  • Maintain high standards of customer service and adhere to clinic policies and protocols
  • Carry out additional tasks as needed to support clinic operations

What We're Looking For

  • Previous experience in customer service or guest relations within the aesthetic and wellness sector is preferred, particularly in a similar role
  • Strong communication and interpersonal skills, with a friendly yet professional demeanor
  • Good problem-solving and conflict resolution skills
  • Proficiency in English and the local language
  • Ability to work efficiently in a fast-paced environment
  • Flexibility to work shifts, including weekends and holidays

What We Offer

At Moesthetics Inc., we strive to create a supportive and rewarding environment for our team members, fostering growth and excellence.

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