Construction Industry Client Relations Specialist

8 hours ago

Paranaque City, Calabarzon, Philippines beBeeSuccess Full time ₱18,000 - ₱24,000

Operations Manager / Client Success Advocate

Job Overview:

The company seeks a seasoned professional to assume the role of Operations Manager / Client Success Advocate. This is a dual-role position that combines operational leadership with client coaching and relationship management.

Key Responsibilities:
  • Client Management & Coaching
    • Serve as the primary point of contact for construction industry clients, ensuring their success, improving internal systems, and helping them scale their businesses.
    • Provide coaching on lead follow-up, closing techniques, and general business growth.
    • Offer both supportive and assertive guidance to drive client accountability and results.
  • Operational Leadership
    • Liaise between clients and the media buying team to ensure alignment and execution.
    • Build, document, and improve client systems using Go High Level CRM.
    • Track and log all client interactions for transparency and follow-through.
  • Strategic Support
    • Help clients understand marketing concepts and how to convert leads into paying customers.
    • Analyze performance data and provide insights to clients and internal teams.
    • Potentially assist with recruiting and onboarding future hires as the agency scales.
Ideal Candidate Profile:
  • Proven experience in operations management or customer success.
  • Strong interpersonal skills and emotional intelligence.
  • Excellent command of English; familiarity with Western business culture.
  • Business-savvy with the ability to coach entrepreneurs in the construction field.
  • Proactive problem-solver who thrives in a remote, self-managed environment.
  • Experience with Go High Level CRM is a MUST.


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