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Restaurant Operations Director

1 month ago


Pasay, National Capital Region, Philippines Luo City Spa Club Full time
Job Description

We are seeking an experienced Restaurant Operations Director to oversee the daily front- and back-of-house restaurant operations at Luo City Spa Club.

About This Role

The successful candidate will be responsible for supervising shifts, ensuring the restaurant runs smoothly and efficiently. Key responsibilities include:

  • Training new and current employees on proper customer service practices, food safety standards, and company policies.
  • Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
  • Creating schedules for restaurant staff and tracking their work hours and payroll data.
  • Appraising staff performance and providing feedback to improve productivity and quality.
  • Interviewing and recruiting new employees who fit the restaurant's culture and vision.
Duties and Responsibilities

In addition to the above responsibilities, the Restaurant Operations Director will be responsible for:

  • Managing daily front- and back-of-house restaurant operations, including ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.
  • Creating reports on weekly, monthly, and annual revenues and expenses, and analyzing them to identify areas for improvement.
  • Controlling operational costs and finding ways to reduce waste and increase profitability.
  • Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.
Requirements

To be considered for this role, applicants must have:

  • A minimum of 5 years' experience in restaurant management or a related field.
  • Excellent leadership and communication skills.
  • The ability to analyze financial data and make informed decisions.
  • Strong problem-solving skills and attention to detail.
Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional development.