Service Delivery Expert

1 week ago

Imus, Calabarzon, Philippines beBeeCustomer Full time ₱2,500 - ₱3,500

Are you a motivated and customer-focused professional looking for a new challenge?

We have an exciting opportunity for a skilled customer service representative to join our team.

Key Responsibilities
  • Provide exceptional verbal and written communication skills
  • Effectively prioritize and manage time to meet business objectives
  • Multitask across various systems and applications with ease
  • Analyze, isolate, and resolve complex technical issues efficiently
  • Engage with customers to provide step-by-step solutions to their queries

Requirements:

  • Strong spoken and written English skills (at least C1 level)
  • Minimum 1 year of professional customer service experience or equivalent customer-facing role
  • Experience in supporting customers via email, chat, and other channels
  • Passion for delivering exceptional customer service and ownership of the customer experience
  • Able to adapt communication style to different audiences and tailor messages accordingly
  • Self-managed and able to work independently in a fast-paced environment
  • Organized and detail-oriented with strong analytical skills
  • Able to recognize patterns and thrive in a team environment

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