Customer Service Representative

1 day ago


Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱80,000 - ₱150,000

Looking for a fulfilling career in customer service? We have an exciting opportunity for you Our company is seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative.

Job Description:

As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt and professional communication. You will answer inbound calls and respond to customer inquiries with accuracy and empathy, while also resolving customer complaints in a timely and efficient manner.

You will work closely with our team to achieve performance metrics, including call quality and handle time. Your strong verbal and written communication skills, combined with your ability to multitask and manage time effectively, will enable you to excel in this role.

If you are passionate about delivering outstanding customer service and have the skills and qualifications required, we encourage you to apply for this exciting opportunity

Required Skills and Qualifications:
  • High school diploma or equivalent required;
  • Fluent in English (spoken and written);
  • Strong verbal and written communication skills;
  • Ability to multitask and manage time effectively;
  • Basic computer literacy and typing skills;
  • Previous customer service or call center experience is a plus.
Benefits:

We offer a competitive compensation package, including benefits and incentives that support your growth and well-being. As a valued member of our team, you can expect:

  • HMO medical and dental coverage;
  • Free meal during training;
  • Career growth and learning opportunities;
  • Allowances for expenses;
  • Performance and loyalty bonuses;
  • Frequent disinfection and fogging of workplace facilities;
  • Employee shuttle services;
  • Company retreats and off-site events;
  • Opportunities for growth and promotion.
Others:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of our company to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

At our company, we embrace diversity and believe it is a benefit to our employees, our company, our customers, and our community. All aspects of employment at our company are based solely on a person's merit and qualifications.



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