Helpdesk Professional

Job Description: As a Helpdesk Operations Expert, you will be responsible for managing and coordinating helpdesk operations to ensure seamless delivery of technical support services to our clients.Key ResponsibilitiesHelpdesk Management: Oversee the day-to-day activities of the helpdesk team, including query management and resolution.Tier 2 Support:...

On-site - Pasig Fresh Graduate/Student Doctor Full-timeJob DescriptionWe are urgently hiring for Helpdesk Specialist for our office in Makati.The Work:Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to membersResponds to inquiries and complaints, resolves customers' feedback and issues raised regarding...

About the JobAs an IT Service Desk Analyst, you will be responsible for managing Helpdesk tickets, troubleshooting technical issues, and escalating complex problems to the next level tier. Your tasks will include running diagnostics to resolve customer-reported issues, analyzing customer concerns via phone, and responding to inquiries using tools provided to...

Job Summary: At Datamatics, we are committed to delivering exceptional technical support to our clients. As a Mandarin Language Support Professional, you will play a critical role in ensuring that our clients receive timely and effective support.Key ResponsibilitiesLanguage Support: Provide language support to clients in Mandarin and English.Troubleshooting...

Job SummaryThe IT Service Desk Analyst will manage Helpdesk tickets, troubleshoot technical issues, and escalate complex problems to the next level tier. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask effectively. They should be able to work independently and as part of a team, ensuring...

We are seeking a motivated and customer-focused Level 1 IT Service Desk Analyst to join our dynamic IT team.This role combines internal IT helpdesk support with external client-facing responsibilities, including user management, IT batch processing, and technical troubleshooting.We're looking for confident communication skills, a diligent and reliable work...

Overview of Job ResponsibilitiesAs an IT Service Desk Analyst, you will be responsible for managing Helpdesk tickets, troubleshooting technical issues, and escalating complex problems to the next level tier. Your tasks will include running diagnostics to resolve customer-reported issues, analyzing customer concerns via phone, and responding to inquiries...

Company OverviewOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.We believe everyone deserves the opportunity to live their healthiest life,...

National Capital Region (NCR), Pasig CityCandidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, or Some College (But did not graduate) in any course.Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent.Required skill(s): Communication Skills.ResponsibilitiesWant to expand your experience in...

National Capital Region (NCR), Pasig City Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, or Some College (but did not graduate) in any course.Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent.Required skill(s): Communications Skill.ResponsibilitiesWant to expand your experience in...