Mandarin Language Support Professional
5 days ago
Job Summary: At Datamatics, we are committed to delivering exceptional technical support to our clients. As a Mandarin Language Support Professional, you will play a critical role in ensuring that our clients receive timely and effective support.
Key Responsibilities- Language Support: Provide language support to clients in Mandarin and English.
- Troubleshooting and Resolution: Identify and resolve technical issues reported by clients in a timely manner.
- Documentation and Logging: Record and document client queries and resolutions accurately using designated applications.
- Languages: Fluency in Mandarin and English.
- Experience: 1-3 years of experience in a similar technical support role.
- Preferred Qualifications: Prior experience in helpdesk or TSR roles.
What Sets Us Apart: Our commitment to delivering exceptional customer service and our focus on employee growth and development.
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