Network Services Technician

3 days ago


Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

Strategic Networks, Inc. Overview:

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We are a forward-thinking organization dedicated to providing cutting-edge IT solutions that meet our customers' ever-evolving needs.

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Job Role:

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As an IT Service Desk representative, you will be responsible for delivering top-notch technical support to our customers.

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Key responsibilities include troubleshooting and resolving complex technical issues, communicating effectively with customers and internal stakeholders, and collaborating with cross-functional teams to drive business outcomes.

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Main Accountabilities:

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  • \
  • Provide expert-level technical support to customers\
  • Collaborate with peers and supervisors to achieve shared goals\
  • Develop and maintain extensive knowledge of IT systems and platforms\
  • Drive continuous improvement initiatives to enhance customer satisfaction\
  • Ensure compliance with company policies and procedures\


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