Helpdesk Technician

Sales Tool Helpdesk Analyst Role SummaryWe are looking for a skilled Sales Tool Helpdesk Analyst to join our team. The ideal candidate will have excellent communication and problem-solving skills.Responsibilities:Process incidents and requests submitted by users on various platforms.Provide live assistance on our chat support for a few hours per week.Meet or...

Welcome to Nezda Technologies, Inc.! We're a growing company dedicated to providing cutting-edge technology solutions.Job Overview:We're seeking a Helpdesk IT Support Associate to join our team. As a Helpdesk IT Support Associate, you will be responsible for providing technical support to clients via phone, email, or chat.You will troubleshoot and resolve...

We are seeking a skilled L2 Helpdesk Technician, who has experience working on Australian accounts. This role involves resolving Tier 1 and Tier 2 support requests, troubleshooting systems and devices for Windows computers.Resolve technical issues including account setup and network configurationManage IT onboarding and offboarding processes for new...

Role SummaryThis is a full-time position as a Service Desk Coordinator with Optum. The successful candidate will be responsible for providing technical support to customers, creating and processing broadband and phone line requests, and analyzing incidents or requests obtained from various sources.Duties and ResponsibilitiesCreate and process all broadband...

Job OverviewWe are seeking an experienced IT support specialist to join our team at Strategic Networks Inc. as a Helpdesk Technician (Onsite) in BGC Site.Key Responsibilities:Respond to or resolve IT system problems promptly and efficiently.Aim for first-call resolution and escalate to second-line support for unresolved issues at the service desk...

Join Our TeamArch Global Services (Philippines) Inc. is a leading outsourcing and offshoring consulting company that provides innovative solutions to its clients. We are seeking an experienced IT Support Specialist to join our team.About the RoleAs a Helpdesk Analyst, you will be responsible for providing end-user support in creating documentation for...

Department: Service DeliveryWork Set-up: 100% Onsite and Night shift (8PM-5AM)Location: Philplans Corporate Center, BGC, Taguig CityPosition Summary: Advanced System Administrator is a skilled technician responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and...

Job Description:As a Work From Home IT Technical Support Role, you will be responsible for providing exceptional technical support to our clients, addressing their concerns, and resolving technical issues efficiently. This role requires a high level of technical expertise, excellent communication skills, and the ability to work independently in a dynamic...

HCLTech Taguig, National Capital Region, PhilippinesService Desk LeadHCLTech Taguig, National Capital Region, PhilippinesResponsibilities:Managing first line technical service desk to respond to end user incidents and queries via email and phone.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and...

Role specific responsibilities:Managing first line technical service desk to respond to end user incidents and queries via email and phone.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User...