Mobile Development Technical Support Specialist

20 hours ago


Caloocan City, National Capital Region, Philippines beBeeTechnical Full time $114,100 - $204,400
Job Overview:

This is a technical position that requires excellent problem-solving skills, strong knowledge of mobile development, and the ability to work collaboratively with engineering teams.

The primary responsibility is to provide support for customers using our iOS and Android SDKs, which involves troubleshooting integration problems, debugging crashes and performance concerns, and escalating issues when necessary.

Key Responsibilities:
  • Reproduce, debug, and escalate complex mobile-related issues
  • Serve as a technical expert for our iOS and Android SDKs
  • Collaborate with mobile developers to troubleshoot integration problems
  • Analyze and resolve crashes, performance issues, and unexpected app behavior
Requirements:
  • A proven track record of solving complex technical issues in mobile development or developer support environments
  • In-depth knowledge of iOS (Swift/Objective-C) and/or Android (Kotlin/Java) development
  • Experience supporting or integrating mobile SDKs in production environments


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