Workforce Strategist

The Human Resources Manager will play a pivotal role in cultivating a sustainable, positive work environment conducive to employee growth and organizational success.

This position demands a combination of strategic vision, operational proficiency, and a deep understanding of human and organizational dynamics.

To be considered for this role, you must demonstrate excellent leadership skills, with the ability to direct and develop an HR team in a dynamic environment.

Key Responsibilities:

• Develop HR Strategies: Align human resources strategies with overall organizational goals, including workforce planning, succession planning, and talent management.
• Advise Senior Management: Act as a key advisor to senior management on issues related to human resources and organizational development.
• Recruitment and Staffing: Oversee the recruitment, selection, and onboarding processes to ensure the organization attracts and retains top talent.
• Performance Management: Implement and manage performance evaluation processes that reflect employees' contributions and align with the organization's objectives.
• Training and Development: Develop training programs to enhance employee skills and promote career development.
• Foster a Positive Work Environment: Cultivate an organizational culture that promotes employee engagement, satisfaction, and retention.
• Handle Employee Grievances: Manage conflict resolution and grievance procedures to address employee concerns fairly and legally.
• Design Compensation Structures: Develop competitive compensation and benefits packages and attract/retain talent while maintaining organizational financial health.
• Regulatory Compliance: Ensure all compensation and benefits plans comply with federal, state, and local regulations.
• Stay Updated on Laws: Keep abreast of all legal requirements and government reporting regulations affecting human resources functions.
• Implement Policies: Ensure that all HR policies and procedures comply with legal and ethical standards.
• Change Management: Lead change management initiatives and support the organization through transitions.
• Organizational Design: Regularly assess organizational structure and design to ensure it supports the strategic goals.
• Manage HR Budget: Develop and manage the HR budget to ensure that the department has the resources required to meet its goals.
• HR Systems and Data Management: Oversee the implementation and management of HR information systems to ensure accurate data collection and reporting.
• Lead the HR Team: Direct and support the HR team to achieve operational excellence and foster a collaborative team environment.
• Professional Development: Encourage continuous learning and professional development within the HR team.

Education:

• A Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or a related field, preferred.

Skills and Experience:

• Minimum of 5+ years of progressive experience in human resources.
• Experience in a call center or business process outsourcing (BPO) environment.
• Proven leadership and team management skills, with the ability to direct and develop an HR team in a dynamic environment.
• Strong strategic thinking and planning abilities, with experience in aligning HR strategies with business objectives.
• Excellent communication and interpersonal skills.
• In-depth knowledge of employment law and HR regulatory compliance, with experience managing legal risks and ensuring compliance with federal, state, and local requirements.
• Experience in change management.
• Strong analytical and problem-solving skills.
• Proficiency with HR software and information systems, and the ability to use technology to enhance HR operations.

At our organization, we understand the importance of balance and support. We offer a variety of benefits and incentives that go beyond a paycheck, including:

• HMO coverage plus a dependent.
• Rank & File: ₱100,000 coverage.
• Supervisors/Managers: ₱120,000 coverage.
• Dental Coverage.
• Free meal during training.
• Career growth and learning opportunities.
• Allowances for rice, clothing, laundry, and meals.
• Performance and loyalty bonuses.
• Frequent disinfection and fogging of the workplace.
• Opportunities for growth and promotion.
• Employee shuttle services.
• Company retreats and off-site events.
• Recognition gifts and treats.

The purpose of this job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. The employer reserves the right to revise this job description at any time. This job description is not an employment contract, and either party may terminate employment at any time for any reason.