Virtual Ecommerce Support Professional
2 days ago
Are you an experienced and proactive virtual assistant looking for a new challenge? We have an exciting opportunity available as an Ecommerce Virtual Assistant to support our growing team.
Key Responsibilities:- Manage day-to-day administrative and ecommerce support tasks with efficiency and reliability.
- Deliver exceptional customer support and order processing, ensuring timely resolution of inquiries.
- Coordinate email campaigns using Klaviyo or Mailchimp, tailoring content to engage customers.
- Develop engaging social media posts and respond promptly to basic inquiries, showcasing product expertise.
- Oversee product reviews and feedback management using Yotpo, leveraging insights to enhance the customer experience.
- Update and manage products using Magento, streamlining operations and driving sales growth.
- Perform general virtual assistant tasks such as report generation, document formatting, and data entry with precision and speed.
- Reliability: Consistent attendance and full-shift availability are essential.
- Efficiency: Ability to meet deadlines and prioritize tasks effectively is crucial.
- Initiative: A proactive approach to completing tasks and embracing challenges is vital.
- Experience: At least 2 years of relevant virtual assistant or ecommerce support experience is required.
- Familiarity with Klaviyo, Mailchimp, Yotpo, Magento, and MS Word is advantageous (training provided if needed).
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