Global Talent Expansion Professional

1 week ago

Tanauan, Calabarzon, Philippines beBeeSupport Full time $35,000 - $45,000
Customer Support Position

Elevate businesses with complete control and comprehensive support.

This is a remote position that offers cost-efficient solutions without compromising quality.


Job Responsibilities
  • Act as the first point of contact for customer inquiries via phone, email, and online platforms.
  • Provide product information, quotations, and order status updates.
  • Assist customers with technical queries, escalating complex issues where necessary.
  • Coordinate with production, logistics, and sales teams to ensure customer requirements are met.
  • Manage customer complaints in a professional and timely manner, ensuring resolution and satisfaction.
  • Accurately enter sales orders, invoices, and customer information into internal systems.

Requirements
  • Minimum 2 years of previous experience in customer support, order processing, or data entry (preferably in manufacturing, building materials, or glass industry).
  • Strong communication skills with a professional phone and email manner.
  • High attention to detail with excellent data entry accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/CRM systems is highly desirable.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Benefits
  • Competitive salary
  • Career growth and development opportunities
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past

Attach your CV and we will be in touch for a confidential chat.

We look forward to shaping the future of work together.

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