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Senior Patient Advocate Specialist

4 weeks ago

Taguig, National Capital Region, Philippines QUESS PHILIPPINES CORPORATION Full time
Job Title: Senior Patient Advocate Specialist

We are seeking a highly skilled and experienced Senior Patient Advocate Specialist to join our team at Quess Philippines Corporation.

Key Responsibilities:
  • Provide exceptional patient advocacy services to ensure seamless patient care and satisfaction.
  • Collaborate with healthcare professionals to resolve patient concerns and issues.
  • Utilize strong PC skills and typing speed to efficiently manage patient records and data.
  • Develop and maintain effective relationships with patients, families, and healthcare teams.
  • Stay up-to-date with medical coding, billing, and eligibility requirements to ensure accurate and timely processing.
Requirements:
  • High school diploma or equivalent required.
  • 1-3 years of experience in customer service, call center, or medical coding and billing.
  • Strong PC skills with typing speed of 30-40 words per minute.
  • Effective teamwork and communication skills.
  • Self-motivated and capable of staying focused with minimal supervision.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.