Patient Service Coordinator Specialist

4 weeks ago


Taguig, National Capital Region, Philippines QUESS PHILIPPINES CORPORATION Full time

**Job Title:** Patient Service Coordinator Specialist

Overview: We are seeking a highly skilled and motivated Patient Service Coordinator Specialist to join our team at Quess Philippines Corporation.

At Quess Philippines Corporation, we value professionalism and exceptional service. Our ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering top-notch patient support.

**Estimated Salary Range:** $25,000 - $35,000 per annum, depending on experience and qualifications.

Responsibilities:

  1. Provide exceptional customer service to patients via phone, email, or in-person interactions.
  2. Process medical billing, coding, and eligibility with high accuracy and efficiency.
  3. Work collaboratively with internal teams to ensure seamless patient care.
  4. Manage multiple tasks simultaneously, prioritizing urgent matters while maintaining productivity.
  5. Maintain accurate records, adhere to compliance standards, and ensure data security.

Requirements:

  • High school diploma or equivalent required; relevant work experience preferred.
  • Previous customer service/call center experience (1-3 years) is an advantage.
  • Strong PC skills with typing speed of 30-40 words per minute and proficiency in medical software applications.
  • Effective teamwork, communication, and problem-solving skills.
  • Self-motivated and organized individual capable of working independently with minimal supervision.

What We Offer:

  • A competitive salary range of $25,000 - $35,000 per annum.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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