Talent Management Operations Lead
7 days ago
About the Role:
We are seeking a talented Workforce Management Executive to lead our workforce management initiatives. As a key member of our team, you will be responsible for developing and implementing effective workforce management strategies to drive business growth and improve operational efficiency.
Responsibilities:
- Lead the development and implementation of workforce management strategies to improve operational efficiency
- Analyze data to identify trends and areas for improvement in our workforce operations
- Collaborate with cross-functional teams to ensure seamless integration of workforce management processes
Requirements:
- Bachelor's Degree or higher in a related field (undergraduate candidates welcome)
- Minimum 2 years of experience as a Workforce Analyst in a BPO setting
- Able to work onsite and adapt quickly to new situations
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