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ServiceNow Developer Position

3 weeks ago

Quezon City, National Capital Region, Philippines Manulife Financial Full time

About the Job

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

We're looking for a Junior ServiceNow Developer to join our Information System team at MBPS. In this role, you will work on implementation of features in ITSM, ITOM, CMDB, SPM, Custom Applications, and Service Portal.

In addition, you will be responsible for designing, developing, and implementing ServiceNow solutions to enhance our organization's operational efficiency and user experience.

The ideal candidate will have strong understanding of the ServiceNow platform and relevant technologies such as JavaScript, Web Services, MYSQL, XML, HTML, and CSS.

Key Responsibilities:

  • Learning about the latest developments in one or more aspects of ServiceNow new features

  • Developing ServiceNow software solutions using relevant technologies

  • Knowledge of Configuration Management (CMDB)

  • Collaborating with Business Analyst and Service Delivery Platform team to configure ServiceNow for Business-as-Usual updates and release updates for ITSM, Portal/Catalog.

  • Evaluating the information within stories to understand the requirements to perform development/configuration. Performing standard system level testing.

Qualifications:

  • Bachelor's degree preferably in an IT related course

  • 3-5 years of experience as a ServiceNow Developer

  • Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or others.

  • Proficiency in JavaScript, Web technologies - HTML or XML, Configuration of ServiceNow's ITSM service catalog

  • Completion of ServiceNow Admin, ITIL Foundation Certification is preferred