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Customer Service Specialist

1 week ago

Quezon City, National Capital Region, Philippines Paulito Angus Apartment Full time

At Paulito Angus Apartment, we are seeking a highly skilled Customer Service Specialist to join our team. This role involves providing exceptional customer service by assisting clients, addressing their needs, and ensuring a positive experience.

Responsibilities
  • Greet customers and provide assistance with inquiries, concerns, and requests.
  • Respond to phone calls, emails, or live chats and resolve customer issues or direct them to the appropriate department.
  • Process transactions, orders, or service requests quickly and accurately.

In this role, you will be responsible for ensuring the cleanliness and maintenance of the service area or workspace, as well as setting up, organizing, and maintaining service equipment or products.

Requirements

We are looking for a candidate with previous experience in customer service or a similar service-based role, who possesses strong verbal and written communication skills, problem-solving skills, attention to detail, multitasking ability, and interpersonal skills.