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Customer Experience Ambassador
2 weeks ago
We are seeking a skilled and dedicated Customer Experience Ambassador to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences in a dynamic and fast-paced environment.
About the Role:
- Provide top-notch customer service to clients via various communication channels;
- Collaborate with cross-functional teams to resolve complex issues and improve customer satisfaction;
- Develop and maintain in-depth knowledge of our products and services to offer expert advice to customers;
- Work closely with colleagues to achieve sales targets and drive business growth;
- Participate in ongoing training and development programs to enhance skills and stay up-to-date with industry trends;
Benefits:
- A highly competitive salary package of up to 23,000 PHP, inclusive of incentives, HMO, night differential, overtime pay, and other benefits;
- A one-time sign-on bonus of 20,000 PHP;
- The opportunity to work with a progressive company that values innovation and excellence;
- A supportive and collaborative work environment that fosters growth and development;
Requirements:
- High School/Secondary graduates with or without BPO experience;
- Willingness to work on-site and adapt to a shifting schedule;
- Ability to commit to immediate start-up;
What We Offer:
- A comprehensive training program to help you succeed in your role;
- Ongoing support and guidance from experienced colleagues and mentors;
- The chance to develop valuable skills and expertise in customer service and sales;
- A dynamic and inclusive work environment that values diversity and teamwork;
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