Customer Service Ambassador

6 days ago


Clark, Philippines Lexie staffing and consulting Full time

We are seeking skilled Customer Service Representatives to join our Lexie Staffing and Consulting team. This role involves providing exceptional customer service to clients via phone, email, or chat.

Job Summary

This is a fantastic opportunity for individuals who enjoy helping others and working in a fast-paced environment. As a Customer Service Representative, you will be responsible for resolving customer complaints, answering queries, and providing solutions that meet their needs.

About the Role

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will be required to handle multiple customer calls simultaneously, prioritize tasks efficiently, and maintain accurate records of customer interactions.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers as needed.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Maintain accurate records of customer interactions and update databases accordingly.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and proficiency in software applications.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $1,200 per month.
  • HMO benefits after regularization.
  • Performance bonuses based on individual and team performance.
  • Career growth opportunities within the company.
Locations

Our offices are located in the following areas:

  • Luzon: Clark - Pampanga, Fairview Terraces, Centris (Nonvoice/Voice), Cubao (Local Medical), Libis, Greenhills, San Juan, Rockwell (Ortigas) Local/Intl, Silver City (Pasig), EDSA Greenfield, Ayala (Makati), McKinley (Taguig), ABB - MOA (Pasay), MOA (Pasay), Alabang.
  • Visayas: Cebu, Bohol, Iloilo.
  • Mindanao: Davao del Sur (Onsite).


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