Digital Community Engagement Specialist

17 hours ago

Manila, National Capital Region, Philippines beBeeCommunity Full time $40,000 - $60,000
Job Overview

A social media community manager oversees brand engagement across various platforms including TikTok, Instagram, and Facebook. Their role involves delivering timely, professional interactions that reflect the brand's tone.

Key Responsibilities:
  • Build and maintain an active online community; create a welcoming atmosphere by moderating discussions.
  • Address customer inquiries and comments with accuracy and sensitivity to cultural nuances.
  • Promote travel and tourism initiatives targeted at the Chinese market.
Requirements:
  • Excellent Traditional Chinese writing skills.
  • Advanced English language proficiency.
  • Background in engagement, customer service, and/or community management.
  • Familiarity with social media platforms (Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube) and their respective audiences.
  • Proficiency with digital tools such as Sprinklr and internal tools like scheduling software and Google Chat.
  • Cultural knowledge of California and ability to learn about local products.
  • Self-motivated and comfortable working remotely with a structured approach to productivity.

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