Workday Senior Professional
5 days ago
About the Role
We are seeking a highly skilled Workday Senior Professional to join our team in the Philippines office. As an individual contributor, you will work closely with the HR operations and recruitment teams to support all Workday process-related tasks and provide on-ground support as a Tier 2 resource.
Key Responsibilities
- You will collaborate with local HR Operations and recruitment teams for requirement gathering, submit change requests to the HRIT team, and support local teams with testing. You will also run reports for data audits to maintain clean HR data, support new Workday-related projects, and answer Tier 2 queries from business users.
- You will support mass data change requests via EIB process and maintain security groups for the Philippines in collaboration with the Global Shared Services team.
- You will ensure compliance with Workday best practices and standards.
- You will provide training and documentation to end users on Workday functionalities and processes.
- You will troubleshoot and resolve Workday issues, escalating them to the HRIT or Workday support as needed.
- You will provide ongoing user support and troubleshooting for Workday users, conduct training sessions for new users, and create training materials.
- You will oversee the integration of Workday with other systems and third-party applications, managing and troubleshooting data flows between Workday and other platforms.
- You will lead or support Workday-related projects, including system upgrades, new module implementations, and process automation initiatives, coordinating with cross-functional teams for successful project delivery.
- You will liaise with Workday consultants, vendors, and internal stakeholders to manage system enhancements, issue resolution, and strategic initiatives.
- You will develop and run custom reports, dashboards, and analytics based on business needs.
Requirements
- You must hold a Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
- You must have at least 3 years of experience in Workday HCM, preferably in a Tier 2 support role.
- You must possess strong knowledge of Workday business processes, security, reporting, and integrations.
- You must demonstrate excellent communication, interpersonal, and customer service skills.
- You must be able to work independently and collaboratively in a fast-paced environment.
- You must exhibit attention to detail and problem-solving skills.
About R1 RCM Inc.
R1 RCM Inc. is dedicated to equal employment opportunity. The company is committed to providing a workplace free from harassment based on any protected categories. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests.
We offer a competitive benefits package, including:
- Competitive Total Rewards Package
- Target variable incentives
- Medical Plan (HMO) from Day 1 of employment with free dependents
- Life insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Night Differential offered
- Employee Referral Program
- All Mandatory Statutory Benefits
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