Technical Support Team Lead

Do you thrive in leading and mentoring staff, maintaining operational excellence and customer satisfaction across the after-hours support window? If yes, we want to hear from you TECHNO-CODED PERKS – Enjoy these BenefitsComprehensive day 1 HMO including 10K medical reimbursementAdditional HMO coverage for your dependent + dental coverageFree lunch meals,...

Key Role SummaryThis pivotal role oversees all technical team activities, optimizes the Thread AI automation system, and ensures exceptional client service delivery by removing tactical coordination from executive leadership.Main ResponsibilitiesBalances technical team workload between incident response and project delivery.Owns budget tracking, cost...

Technical Enquiries • Resolve technical enquiries to a high level • Select and explain the best solution for the customer's needs • Follow up to ensure action or resolution • Organise freight collection for return-to-base repairs • Open Service Calls in Salesforce & Priority • Follow up open quotes • Process payments ...

As a technical support lead, you will play a pivotal role in providing expertise to teams within an organization when required. Your responsibilities will include resolving customer enquiries or issues upon escalation from internal and external sources, ensuring proper follow-up to final closure.Key ResponsibilitiesProvide technical assistance to internal...

Job OverviewThis role focuses on leading a team of technical support representatives. The team's primary goal is to provide seamless support to the user base, ensuring continuous improvement in team capabilities and performance.Key Responsibilities:Effectively manage time to ensure leadership duties are met, while maintaining a reasonable volume of case...

Key Leadership Role: Technical Support Team LeadThis leadership position is responsible for overseeing a team of technical support representatives, ensuring they effectively assist customers and continuously improve their skills and performance.Key Responsibilities:Effectively manage own time to balance leadership duties and case work.Set an example in case...

Job Title: Technical Support Team LeadThis is an exceptional opportunity for a results-driven leader to join our team as a Technical Support Team Lead. We are seeking an experienced professional who can effectively lead and manage a team of technical support representatives.About the Role:We are looking for someone with strong leadership skills, who can...

Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. As an IT Support Team Lead, you will...

We are seeking an experienced Technical Lead with a strong background in Mainframe development, CICS, and backend batch processing. The successful candidate will lead a team of developers, ensuring high-quality code delivery, system stability, and performance optimization. This role requires both hands-on technical expertise and leadership capabilities to...

OverviewNearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.Our deep...