
Customer Support Professional
1 day ago
This is a pivotal role that necessitates effective interaction with customers to resolve inquiries within predetermined service level agreements.
Responsibilities:- Address and resolve customer inquiries in a timely manner.
- Escalate issues to internal teams for investigation and resolution.
- Develop expertise in all aspects of our services, prioritizing customer needs in decision-making.
- Continuously identify and address trending issues to improve the customer experience.
- Experience in a CS environment, preferably B2C.
- Strong communication and decision-making skills.
- Self-motivation, organizational skills, and analytical approach to problem-solving.
- Effective interpersonal skills for stakeholder communication.
- Ability to work under pressure with varying deadlines and priorities.
- Knowledge of general operations within financial services or FinTech.
- Experience working in CRM systems.
- Understanding of KYC and/or AML regulations.
-
Customer Support Professional
1 day ago
Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱3,500We are seeking a dedicated and customer-focused support professional to join our growing team.Job Description:This role involves providing exceptional support to customers via email, chat, and phone in Spanish and English. You will be responsible for resolving customer issues efficiently, maintaining a positive attitude, and ensuring customer...
-
Customer Support Professional
16 hours ago
Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱200,000Job OpportunityWe are seeking experienced individuals who can provide exceptional customer support in a remote environment.Key Responsibilities:Respond to customers via chat, email, or phone in a professional and friendly manner.Handle inquiries related to product information, order tracking, returns, and account concerns.Utilize Gorgias and Shopify to...
-
Customer Support Professional
2 days ago
Lipa City, Calabarzon, Philippines beBeeSupport Full time $40,000 - $60,000About This RoleThis is an exciting opportunity to serve as a frontline liaison between our organization and customers, providing timely and effective support via various communication channels.Key responsibilities include responding to customer inquiries, clarifying needs, and resolving issues in a professional manner.Maintaining compliance with relevant...
-
Customer Support Professional
2 days ago
Lipa City, Calabarzon, Philippines beBeeSupport Full time $4,420 - $11,110Job Title: Support RepresentativeCustomer Service Representative (Remote)We are seeking a skilled customer service representative to handle inbound calls, emails, and chats.Responsibilities include:Providing exceptional customer service via phone, email, and chat.Boosting website sales conversion by assisting visitors and resolving inquiries.Managing...
-
Dedicated Customer Support Professional
1 day ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000Customer Service Role OverviewWe are seeking skilled professionals to support a range of inbound and outbound customer service initiatives.This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services while delivering exceptional service.Key responsibilities include:Providing excellent...
-
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,500,000Remote Customer Service OpportunityThis is an exciting role to provide exceptional service to clients and their customers as a key member of our customer service initiatives. You will play a vital part in delivering outstanding service, handling inbound and outbound calls professionally, resolving customer issues efficiently, researching and retrieving...
-
High Level Customer Support Professional
2 days ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱70,000 - ₱80,000Concierge Service AssistantWe are seeking a highly skilled and customer-focused Concierge Service Assistant to play a key role in delivering exceptional support to our clients. In this role, you will serve as a trusted advisor, providing personalized assistance through email and chat.About the Role:Manage customer interactions via email and chat, ensuring...
-
Professional Customer Support Specialist
2 days ago
Lipa City, Calabarzon, Philippines beBeeService Full time ₱8,000 - ₱10,000At MCI, we are seeking a Customer Service Representative to deliver exceptional support to our clients.This role is ideal for individuals who are friendly, patient, and solution-oriented. If you have excellent communication and interpersonal skills, this could be the perfect opportunity for you.Key Responsibilities:Answer incoming calls and respond to...
-
Customer Experience Support Professional
2 days ago
Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱45,000 - ₱600,000Customer Experience Specialist Role OverviewWe are seeking an experienced Customer Experience Specialist to join our team.The ideal candidate will have a strong passion for delivering exceptional customer service and be able to work in a fast-paced environment. Key Responsibilities: Provide top-notch customer support through various channels, including...
-
Customer Service Professional
1 day ago
Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱360,000 - ₱480,000Job SummaryWe are seeking a highly skilled professional to join our team as a Customer Support Specialist. The successful candidate will be the first point of contact for our customers and provide exceptional support via various channels.