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Healthcare Training Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines WNS Full time

WNS is seeking a skilled Healthcare Training Specialist to join our team in Bridgetowne, Quezon City. As a key member of our Operations, Training, and Quality teams, you will identify performance gaps from a training perspective and work collaboratively to develop targeted solutions.

About the Role

This is an exciting opportunity for a Medical Education Professional who is passionate about delivering high-quality training programs that drive business results. You will be responsible for content research, outline creation, development of training evaluation measures, training materials creation, and knowledge assessment.

We are looking for a talented individual with excellent verbal and written communication skills, computer proficiency, and working knowledge of Microsoft Office Word. Your solid knowledge and experience in the US Healthcare vertical will enable you to provide expertise and guidance to our teams.

  • Analyze performance gaps and provide recommendations to meet target metrics.
  • Responsible for content research, outline creation, development of training evaluation measures, training materials creation, and knowledge assessment.
  • Deliver and facilitate training programs.
  • Provide floor support and communication coaching to all employees including leadership and support.