
Short-Term Rental Operations Manager
1 week ago
- Manage day-to-day operations of short-term rental properties
- Coordinate schedules for cleaners, maintenance staff and contractors
- Conduct quality checks to ensure property readiness
- Respond to guest inquiries, concerns and reviews across multiple platforms
- Ensure compliance with local regulations
- Utilize software tools to manage bookings, calendars, messaging automations and guest records
- Maintain and reconcile financial records
- Track expenses, generate financial reports and assist with end-of-year documentation
- Support the onboarding process for new properties
- Assist in optimizing listing content and photography
- Design marketing assets using graphic design tools
- Implement strategies to enhance guest experience and drive revenue growth
- Maintain standard operating procedures for key areas
- Monitor key performance metrics
About this Role:
This is an exciting opportunity to join our team as a Operations Associate.
Job Description:
We are seeking a highly organized and detail-oriented individual to manage the day-to-day operations of our short-term rental properties. As an Operations Associate, you will be responsible for coordinating schedules for cleaners, maintenance staff and contractors, conducting quality checks to ensure property readiness, responding to guest inquiries and concerns, and ensuring compliance with local regulations.
Required Skills and Qualifications:
To be successful in this role, you will need excellent communication and organizational skills, with the ability to work independently and as part of a team. You should have a strong attention to detail, with the ability to maintain accurate records and meet deadlines.
Benefits:
This is a great opportunity to develop your skills and experience in the hospitality industry, with opportunities for career progression and professional development.
Others:
Please note that this role requires a high level of flexibility and adaptability, with the ability to work outside of normal office hours when required.
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