Business Operations Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱35,000 - ₱55,000

Are you passionate about delivering exceptional customer experiences, staying organized, and being involved in various aspects of a growing business? We have the perfect opportunity for you as an Administrative Assistant specializing in E-commerce and Inventory.

  • Job Description:
  • As an Admin Assistant, you will serve as the frontline representative for our online store and farmer network. You will provide timely customer service and assistance, ensuring that orders are processed efficiently to maintain a positive experience and strengthen customer connections to our brand.
  • Responsibilities:
  • • Customer Service: Act as the primary contact for online customers, addressing inquiries, resolving complaints, and processing orders promptly.
  • • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
  • • Order Processing: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • • Product Listings: Create, edit, and maintain product listings on our e-commerce platform, ensuring accurate descriptions and pricing.
  • • Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
  • • Reporting: Generate regular reports on sales performance, inventory levels, and customer feedback to support decision-making.

Requirements:

  • Strong communication skills with a customer-centric approach.
  • Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
  • Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Knowledge of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
  • Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
  • Analytical and reporting abilities, capable of generating and interpreting reports on sales performance, inventory levels, and customer feedback.

What We Offer:

  • Work From Home Setup
  • PTO
  • Paid Holidays
  • HMO

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