Customer Service Representative
6 hours ago
We are seeking a skilled Customer Service Representative to join our team at Neks Job Philippines.
About the RoleThis is an exciting opportunity for individuals who enjoy helping others and working in a fast-paced environment. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and recommendations to customers
- Work closely with the sales team to resolve customer issues and improve sales
- High School Diploma or equivalent required
- 6 months of Call Center experience preferred
- Excellent communication and interpersonal skills
- Good analytical skills
- Knowledgeable in MS Office and Internet browsing
- Competitive salary: PHP 20,000 per month
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promote within the company
- Comprehensive healthcare benefits
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