Operational Support Specialist
1 day ago
Job Overview
Operational Support Role- Backend Operations Management
- Financial and Administrative Support
- Research and Coordination
- Manage documents, trackers, and operational workflows to streamline backend processes.
- Own and manage the invoicing process to ensure accurate and timely payment.
- Support with financial operations, including salary and contractor payments, receipts, documentation, reconciliations, and other finance-related admin tasks.
- Proactively spot and resolve payment delays, discrepancies, or red flags.
- Assist in research and coordination of relevant events, partnerships, and projects.
- Education: Bachelor's degree or higher in Finance, Accounting, Business, or a related field.
- Experience: Proven experience in administrative, financial operations, or operational support roles.
- Organizational Skills: Strong analytical and organizational skills, with the ability to identify and address problems promptly.
- Invoicing Expertise: Experience handling complex invoicing operations.
- Independent & Resourceful: Ability to take initiative and work independently without full instructions.
- Thrives in Chaos: Stays focused and efficient even when priorities shift quickly.
- Detail-Obsessed: Never misses a follow-up, deadline, or formatting error.
- Communication: Professional communication skills, both written and verbal.
- Background in staffing, outsourcing, or recruitment operations.
- Confident enough to hold founders and stakeholders accountable when needed.
- Experience working in international, fast-paced startup environments.
- Experience calculating financial metrics like burn rate, runway, churn, LTV/CAC, etc.
- Familiarity with tools like Notion, Google Workspace, Hubstaff, ClickUp, Xero/QuickBooks.
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