Customer Service Representative

15 hours ago

Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱6,480,000 - ₱8,640,000

The role involves delivering high-quality customer service and product support to maintain excellent client satisfaction.

Key Responsibilities
  • Provide exceptional customer service and product support to uphold our clients' expectations.
Requirements
  • Excellent written and spoken communication skills in English.
  • Strong problem-solving abilities with a focus on swift and accurate issue resolution.
  • Empathy and patience to understand customer concerns and offer thoughtful solutions.
Core Competencies
  • Customer support: addressing inquiries and resolving issues efficiently.
  • Product troubleshooting: assisting customers with technical problems, offering guidance and solutions.
  • Cross-functional collaboration: working with other teams to ensure comprehensive problem resolution and customer satisfaction.
Qualifications
  • At least 3 years of experience in customer-facing roles.
  • Proficiency in English is essential.
  • Excellent analytical and problem-solving skills.
  • Strong interpersonal and communication abilities.
  • Familiarity with managed services and product support processes is beneficial.
About Us

We are a leading provider in the tech-centric managed services industry. We strive to deliver exceptional customer experiences and foster long-term relationships with our clients.

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