Medical Sales Specialist
16 hours ago
We are seeking a dynamic and knowledgeable Medical Representative to join our call center team for our US client. The ideal candidate will be responsible for providing accurate medical information to patients and potential clients while also demonstrating strong sales capabilities.
Key Responsibilities:- Medical Information:
- Provide detailed and accurate information about PADRA Clinic's medical services, particularly focusing on hair transplants and other cosmetic procedures.
- Answer patient inquiries regarding pre- and post-procedure care, treatment options, and general medical concerns.
- Sales and Customer Service:
- Conduct outbound and inbound calls to prospective and existing patients, promoting PADRA Clinic's services.
- Identify patient needs and recommend appropriate services and treatments.
- Convert inquiries into consultations by effectively communicating the benefits of PADRA Clinic's services and scheduling appointments.
- Follow up with patients to confirm appointments and provide any necessary information or support.
- Administrative Duties:
- Maintain accurate and detailed records of patient interactions and transactions in the clinic's CRM system.
- Participate in ongoing training to improve medical knowledge, sales techniques, and customer service skills.
- Education: Bachelor's degree in a medical-related field or equivalent experience.
- Experience: At least a year of experience in a medical call center or similar role, with a proven track record in sales. Preferably with a nursing experience.
- HMO / Health insurance & other gov't mandated benefits
- Stable career and growth
- Tenurity bonus
- Friendly work environment
- Free parking
- Attendance bonus
- Company events (parties, sportsfests, team gatherings, gifts & tokens)
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