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Cybersecurity Service Delivery Leader

1 week ago

Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

Monroe Consulting Group Philippines is partnering with a global technology leader to identify and recruit exceptional talent. Our client drives innovation and supports customers' core business processes with cutting-edge solutions.

We are currently seeking a Cybersecurity Service Delivery Director to join our client's dynamic team in Ortigas, Pasig. This role will lead the delivery and management of cybersecurity services, ensuring seamless implementation, oversight, and continuous improvement of security solutions.

The Cybersecurity Service Delivery Director will oversee the end-to-end delivery of cybersecurity services to ensure they meet business needs and align with organizational security goals. They will act as a trusted advisor to stakeholders, providing expert guidance on cybersecurity best practices, risk management, and service optimization.

Key Responsibilities:

  • Oversee the end-to-end delivery of cybersecurity services to ensure they meet business needs and align with organizational security goals.
  • Act as a trusted advisor to stakeholders, providing expert guidance on cybersecurity best practices, risk management, and service optimization.
  • Lead and mentor cybersecurity teams, fostering a culture of excellence, innovation, and continuous improvement.

Cybersecurity Platform Operations

  • Manage platform operations with a focus on ensuring reliability, security, and efficiency.
  • Oversee service request management processes to deliver timely and effective responses to business needs.
  • Ensure adherence to Operating Level Agreements (OLAs) and proactively manage any deviations.