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Service Delivery Coordinator

2 weeks ago

Pasig, National Capital Region, Philippines Humanly (humanly) Full time

We're seeking a Service Delivery Coordinator to join our dynamic team at Humanly. In this role, you'll be responsible for coordinating the delivery of exceptional customer experiences through our team of customer support professionals.

You'll work closely with our team to ensure they meet their Key Performance Indicators (KPIs), manage schedules, and provide training and coaching to help them excel in their roles. Your ability to evaluate strengths and weaknesses, identify growth opportunities, and develop creative solutions will be essential in helping your team thrive.

We're committed to providing comprehensive benefits packages and prioritizing employee well-being. If you have at least two years of relevant experience as a Team Leader in an outsourcing company, managing a minimum of 10 teammates, and possess excellent communication skills, we encourage you to apply.