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Human Resource Strategist

2 weeks ago

Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

Company Overview:

WNS Global Services, Inc. is a leading provider of business process management services that helps companies improve their efficiency and effectiveness.

Job Description:

We are seeking a highly experienced Employee Relations Manager to join our team in Quezon City. The ideal candidate will have a strong background in human resources, with expertise in case management, compliance, and performance actions.

Required Skills and Qualifications:

  • Bachelor's/College Degree in Human Resource Management, Psychology or equivalent.
  • At least 8 - 10 years of work experience as an Employee Relations Manager in the BPO industry.
  • Strong experience in HR (Case Management, Compliance & Legal Matters, Performance & Disciplinary Actions).
  • Familiarity with Philippine Labor Laws.
  • Knowledgeable in HR Analytics, Reports, Attrition Analysis, and computing metrics.

Benefits:

  • A competitive compensation package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.