Training and Development Specialist

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeTrainer Full time ₱3,000 - ₱5,000
Job Overview

This role leads the development and implementation of training programs, enabling operational excellence through continuous learning and growth.

Key Responsibilities
  • Design and deliver comprehensive onboarding and process training for employees to ensure seamless integration.
  • Develop and execute effective training programs to enhance skills and knowledge, aligning with business objectives.
  • Create engaging training materials to meet assessed training needs, promoting a culture of continuous improvement.
  • Provide personalized coaching, real-time feedback, and technical support to employees, addressing specific challenges and fostering growth.
  • Serve as a backup for team operations when needed, ensuring continuity and efficiency.
  • Analyze training effectiveness and recommend program enhancements to optimize results.
Qualifications and Skills
  • At least 2 years of experience in sales, technical support, or customer support, with a proven track record of success.
  • Excellent communication, coaching, and interpersonal skills, with the ability to adapt to diverse perspectives and priorities.
  • Able to create and deliver effective training sessions, leveraging technology and innovative approaches.
  • Experience with CRM tools and MS Office, with a strong understanding of data analysis and reporting.
  • Strong organizational, leadership, and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Flexible and adaptable to changing priorities and schedules, with a commitment to delivering high-quality results in a fast-paced environment.

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