Customer Service Professional
2 days ago
Seeking a dedicated customer service professional to handle inquiries and provide top-notch support. Strong proficiency in English is essential.
Key Responsibilities- Manage inbound and outbound calls efficiently, resolving issues promptly.
- Conduct thorough research to address customer concerns.
- Document interactions accurately and process claims effectively.
- Guide customers through available solutions and escalate complex issues when necessary.
- Previous call center experience with a strong command of the English language.
- Excellent interpersonal skills, typing speed of 20+ WPM, and high-speed internet connection.
- Basic proficiency in Microsoft Office, familiarity with Windows operating systems, and good troubleshooting skills.
- Competitive compensation based on experience.
- HMO coverage, dental coverage, meal allowance, and performance bonuses.
- Employee shuttle services, company events, and career growth opportunities.
This job description outlines the primary responsibilities and requirements of the role. Employment decisions are based on merit, qualifications, and business needs.
Equal Opportunity EmployerWe are an equal opportunity employer committed to diversity and inclusion.
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