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Education Team Lead

1 week ago

Mandaluyong City, National Capital Region, Philippines Homeschool Global Philippines Full time
About This Role

We are seeking an experienced Admissions Manager to join our team at Homeschool Global Philippines. As a leader of our admissions team, you will be responsible for overseeing and enhancing our admissions process, ensuring exceptional service to prospective and current families while driving alignment with our mission, vision, and standards.

This is a full-time position that requires a strong background in leadership, team management, and customer service. You will work closely with other departments and stakeholders to ensure seamless operations and maintain high standards of quality and compliance.

The ideal candidate will have a bachelor's degree in Business Administration, Marketing and Sales, Education, or a related field, and at least 5 years of leadership experience in admissions, sales, customer service, or a related field. Proven experience in supervising and leading teams and managing complex administrative tasks is also required.

If you are a motivated and results-driven individual who is passionate about education and customer service, we encourage you to apply for this exciting opportunity

  • Leadership and Team Management:
  • Lead a team of admissions professionals to ensure high-quality service and drive alignment with organizational goals.
  • Foster a positive and productive work environment that encourages collaboration and open communication.

Growth of New Enrollees and Retention:

  • Develop and execute strategies to meet or exceed enrollment targets, analyzing enrollment trends and metrics to inform data-driven decisions.
  • Contribute to the development of programs or services that attract new families and support initiatives that enhance student retention.

Quality Assurance and Compliance:

  • Monitor compliance with SLAs, SOPs, and relevant policies, driving the effective use of tools and systems to ensure seamless operations.
  • Assist in feedback monitoring, tracking, documenting, and reporting quality levels to maintain high standards.