Clinical Support Specialist

7 days ago

Makati City, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱300,000
Job Opportunity

We are seeking an experienced professional to fill the role of Clinical Support Specialist. As a key member of our team, you will be responsible for providing exceptional support to clients through various communication channels. Your primary focus will be on receiving and addressing client inquiries, as well as verifying prescription information.

Key Responsibilities
  • Inbound Call Handling: Respond promptly to incoming calls from clients, addressing their concerns and refilling prescriptions as necessary.
  • Verification Services: Contact clients for verification purposes, processing new prescriptions called in by veterinarians or healthcare providers.
  • Customer Engagement: Engage with clients via phone, email, or chat, providing assistance and resolving issues to ensure customer satisfaction.
  • Collaboration and Record-Keeping: Maintain accurate records of client interactions, transactions, and feedback.
Required Qualifications
  • A minimum of 6 months of experience in BPO, specifically handling US healthcare campaigns.
  • Strong English communication skills (oral and written).
  • Demonstrated attention to detail and ability to multitask.
  • Proficiency in MS Office applications, including Word, Excel, and Outlook.
  • Ability to work night shifts.
Benefits and Opportunities
  • Competitive compensation package.
  • Comprehensive health insurance with dependent coverage.
  • Night differential pay.
  • Attendance bonus.
  • Paid time off.
  • Performance evaluation and career growth opportunities.
  • A culture that values work-life balance and employee development.
Our Commitment to You
  • We foster a strong company culture and values-driven leadership.
  • We provide opportunities for learning and growth at all stages of your career.
  • We encourage innovation and continuous learning.

  • Clinical Support Specialist

    2 days ago

    Makati City, National Capital Region, Philippines beBeeClinical Full time ₱39,500 - ₱53,000

    Job Title: Clinical Support SpecialistAbout the RoleWe are seeking a skilled Clinical Support Specialist to join our team. This role is responsible for providing clinical support services to patients and healthcare providers.Key ResponsibilitiesDocument new patient and referral intakeManage appointment bookings, cancellations, and rescheduling for patients...

  • Therapeutic Franchise Head

    1 week ago

    Makati City, National Capital Region, Philippines Emerald Clinical Full time

    Therapeutic Franchise Head (Cardiovascular)Join to apply for the Therapeutic Franchise Head (Cardiovascular) role at Emerald Clinical.At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a heritage in the Asia-Pacific region. We advance clinical research through scientific expertise and operational excellence,...

  • Therapeutic Franchise Head

    2 weeks ago

    Makati City, National Capital Region, Philippines Emerald Clinical Full time

    OverviewJoin to apply for the Therapeutic Franchise Head (Renal) role at Emerald Clinical.At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting...

  • Clinical Support Professional

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeAdministrative Full time ₱2,000 - ₱3,000

    Job Title:Clinic Administrative AssociateJob Description:Responsible for administrative support in a clinical setting, including patient reception, scheduling, records management, and coordination with healthcare stakeholders.Responsibilities:Assists in the performance of medical procedures and diagnostic tests.Greets and assists patients upon arrival at the...

  • Clinical Outreach Specialist

    2 days ago

    Makati City, National Capital Region, Philippines beBeeOutreach Full time ₱3,750,000 - ₱4,500,000

    Job OpportunityWe are seeking an experienced professional to fill a crucial role in our clinical outreach team. This is a high-trust, high-autonomy position that requires exceptional organizational and communication skills.The successful candidate will have a proven track record of running high-context outreach campaigns in healthcare, clinical research, or...

  • Dedicated Clinical Support Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeDedicated Full time ₱462,000 - ₱612,000

    Job Title: Dedicated Clinical Support SpecialistKey Responsibilities:Clinical and Administrative Assistance:Assist in maintaining accurate patient care plans, medication administration records, and physician orders to ensure compliance with regulatory standards.Support the Director of Nursing in tracking missed or overdue nursing visits and coordinate...

  • Clinical Application Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines UroServe Enterprises Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionUroServe Enterprises is dedicated to bridging urological needs by delivering advanced medical technologies and comprehensive clinical support to healthcare providers. As a trusted distributor of innovative urology solutions, we partner with leading global manufacturers to ensure hospitals, clinics, and specialists have access to...

  • Healthcare Clinic Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeAdministrative Full time ₱150,000 - ₱250,000

    Job Title:Clinic AdministratorJob Description:Responsible for administrative support in a clinical setting, including patient reception, scheduling, records management, and coordination with HMOs.Assists in the performance of medical procedures, greets and assists patients, answers calls and responds to inquiries, schedules appointments and refers patients...

  • Clinical Documentation Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeDocumentation Part time ₱28,800 - ₱40,800

    Job Title: Clinical Documentation SpecialistWe are seeking a detail-oriented and reliable individual to support mental health professionals by creating and reviewing clinical notes.

  • Product and Clinical Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Stfrancis Full time

    Join Transmedic as a Product and Clinical Specialist, driving sales and providing clinical support in North Luzon.Your Role:Key responsibilities as follows:Manage sales, account management, and new business development.Build and maintain customer relationships.Conduct market analysis and report trends.Provide product demonstrations and in-service...