Clinical Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeClinical Full time ₱39,500 - ₱53,000

Job Title: Clinical Support Specialist

About the Role

We are seeking a skilled Clinical Support Specialist to join our team. This role is responsible for providing clinical support services to patients and healthcare providers.

Key Responsibilities
  • Document new patient and referral intake
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
  • Assist in analyzing healthcare data, preparing reports, and maintaining records
  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
  • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
  • Perform ad hoc tasks
Requirements
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize multiple tasks
  • Familiarity with EMR/EHR systems and medical terminology
  • Strong analytical and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

This is a great opportunity to join a dynamic team and make a meaningful contribution to the healthcare industry.

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