Remote Customer Support Representative

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱1,800,000 - ₱2,200,000
Job Overview

Talent acquisition specialists seek a skilled professional to provide exceptional customer service in a remote environment. The ideal candidate will engage with clients via various channels, delivering prompt and accurate assistance.

Key Responsibilities:
  • Respond to inquiries related to product information, order tracking, returns, and account issues
  • Utilize Gorgias and Shopify to manage tickets and offer efficient support
  • Maintain knowledge on product updates and support practices to ensure consistent customer experience
Requirements:
  • Excellent written and verbal communication skills in English
  • At least one year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathy, patience, and reliability when addressing customer concerns

The successful candidate will possess strong problem-solving skills, remain composed under pressure, and consistently meet performance standards.

Benefits:

This role offers the opportunity to develop valuable expertise in customer support, cultivate excellent interpersonal skills, and contribute to a dynamic team environment.

This is an excellent chance for self-motivated professionals to grow their careers in a supportive and flexible work setting.

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