Service Experience Transformation Expert

The Performance, Service & Transformation Lead is a key leadership role within the Service Enablement function of the Manila Finance SSC. This role is responsible for ensuring the SSC operates as a high performing, continuously improving organisation through strong service performance management, delivery of transformation programs, and uplift of workforce...

Job Title: Adaptive Planning Business Transformation ExpertJob DescriptionWe are seeking an experienced professional to transform clients' business planning needs using the Adaptive Planning Business Planning Cloud.Main ResponsibilitiesProvide expertise on the Adaptive Planning solution and maintain proficiency and certification in the Adaptive Planning...

Key Role: Data Extraction SpecialistWe enable enterprises to transform websites into real-time data pipelines within minutes.Focus on delivering data extraction and custom report building for premium customers.Responsibilities:Work with the Managed Services team to ensure project deliverables meet client expectations.Be a technical expert in automation...

Customer Experience ExpertWe are seeking an exceptional Candidate to join our team as a Customer Experience Expert.This role will be responsible for delivering timely and professional support to customers across various communication channels. The ideal candidate will have at least 2+ years of experience in a Customer Support role handling phone, email, and...

Job Title: Contact Center Services Expert\The role of a Contact Center Services Expert is to drive the implementation of cutting-edge contact center solutions, focusing on timely project completion and customer satisfaction.\This individual will manage multiple projects across various customers, ensuring seamless execution and alignment with client...

Technical Transformation Specialist RoleWe are technology innovation experts, integrating human expertise with AI to create scalable digital solutions.With a history spanning 30 years, we've built partnerships with over 1,000 clients. Artificial Intelligence is our reality.About the PositionOur team is seeking an experienced Technical Transformation...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support through various channels.Key Responsibilities:Provide timely and effective resolution to customer inquiries and concerns via...

Senior Banking SpecialistWe are seeking an experienced banking professional to join a global IT company. The ideal candidate will have extensive knowledge of the Avaloq banking suite, with a focus on one of the following modules: Accounting, Credit, or Payments.This is an excellent opportunity for professionals to work on a large-scale international banking...

Problem Solver and Customer Experience ExpertYou will excel in connecting with customers, exceeding their expectations with your guidance, knowledge, and passion for technology.As a problem solver, you will figure out how technology works when things go wrong, and multitask across systems and applications.Complex technical issues will be analyzed, isolated,...

Customer Service ExpertProvide exceptional customer service to current clients through inbound and outbound calls, live chats, emails, and text messages.Build strong relationships with customers, listen attentively to their needs, and find solutions that meet their expectations.Key responsibilities include attending calls, providing customer support,...